Privacy Policy

Information We Collect

Personal Information: We may collect your name, phone number, email address, home address, ZIP Code, project details, and any other information you voluntarily submit through our forms, calls, text messages, emails, or consultations.

Project Information: We may collect information related to your outdoor project, including property details, project preferences, timing, budget-related information, and any backyard photos or files you choose to share.

Automatic Information: We may automatically collect certain data such as message timestamps, delivery status, website usage data, device information, IP address, and interactions with our website or communications.

How We Use Your Information

Service Delivery: To respond to your inquiry, schedule consultations, provide estimates, discuss your project, and deliver our services.

Communication: To contact you by phone, text message, and email regarding your request, appointments, project updates, follow-ups, and related service communications.

Marketing: To send promotional messages, offers, and updates about our services, where permitted by law.

Analytics and Improvement: To analyze usage, improve our website, improve our communications, and enhance the customer experience.

Sharing Your Information

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing or promotional purposes.

We may share your information with service providers and business partners who help us operate our website, communicate with you, schedule appointments, deliver services, process files or photos you submit, perform analytics, or comply with legal obligations. These parties are required to protect your information and use it only for authorized purposes.

Data Security

We implement reasonable safeguards to protect your information against unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure.

Your Choices

You may opt out of marketing text messages at any time by replying STOP. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. Opting out of certain communications may limit some service-related features or follow-up communications.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on our website. Your continued use of our website or services signifies your acceptance of the updated policy.

Terms and Conditions

SMS Terms & Conditions

By providing your phone number and opting in, you agree to receive text messages from Elementar Outdoor.

These messages may include project-related updates, appointment reminders, consultation follow-ups, estimate-related communications, service notifications, and other important information related to your inquiry or project.

You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send STOP, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us through our website.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency may vary.

Consent to receive text messages is not a condition of purchase.

For information on how we collect, use, and protect your data, please review our Privacy Policy.